Terms and Conditions

This Website is owned and operated by Elite Hearing & Balance LLC, doing business as Elite Hearing & Balance (“Elite Hearing & Balance,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of https://elitehearingbalance.com and its pages, forms, features, and content (collectively, the “Website”).

By accessing or using the Website, downloading materials, submitting forms or appointment requests, or opting in to text messages, you agree to these Terms. If you do not agree, please do not use the Website.

Medical Disclaimer

The Website provides general information about Elite Hearing & Balance and its services. This information is for educational purposes only and is not medical advice or a substitute for professional evaluation, diagnosis, or treatment. Use of the Website does not establish an audiologist-patient, healthcare provider-patient, or other professional relationship with Elite Hearing & Balance or its clinicians. Such a relationship is established only after we accept you as a patient and begin providing clinical services. Do not use the Website for urgent or emergency medical concerns. In a medical emergency, call 911 or go to the nearest emergency department.

Online Scheduling and Forms

We may use third-party platforms for appointment scheduling, digital forms, and patient communications. When submitting information through the Website, you agree to provide accurate, current, and complete information. Submitting an appointment request, contact form, or intake form does not guarantee an appointment or establish a provider-patient relationship. An appointment is confirmed only after you receive confirmation from Elite Hearing & Balance. Appointments, cancellations, and rescheduling are subject to the Practice’s current scheduling and financial policies.

SMS Text Messaging

By providing your mobile number and opting in, you consent to receive text messages from Elite Hearing & Balance concerning appointment reminders, scheduling, patient communications, and practice-related updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent to receive text messages is not a condition of receiving services. Text messages may not be completely secure. Please do not send sensitive medical, financial, or identification information by text unless instructed to do so through a secure method.

Privacy

Information submitted through the Website is handled as described in our Website Privacy Policy. The use and disclosure of protected health information are addressed in our Notice of Privacy Practices. Third-party scheduling, communication, mapping, or other services may have their own privacy policies and terms. We encourage you to review those policies before using the services.

Intellectual Property

Unless otherwise stated, all Website content, including text, graphics, logos, photographs, images, videos, designs, and downloadable materials, is owned by or licensed to Elite Hearing & Balance and is protected by applicable intellectual property laws. You may view, download, or print Website content for your personal, noncommercial use. You may not reproduce, modify, distribute, publish, sell, or commercially use Website content without our prior written permission.

Links to Other Websites

The Website may contain links to third-party websites or services for your convenience. We do not control and are not responsible for their content, availability, security, accuracy, or privacy practices. Your use of a third-party website or service is at your own risk and is governed by that third party’s terms and policies. The inclusion of a link does not necessarily indicate our endorsement of the third party.

Acceptable Use

You agree to use the Website only for lawful purposes. You may not disrupt or damage the Website; attempt to gain unauthorized access to our systems, patient information, or another person’s account; introduce malicious software; submit fraudulent, misleading, or abusive information; impersonate another person; or use the Website in violation of applicable law. We may restrict access to the Website when reasonably necessary to protect the Website, our Practice, our patients, or others.

Website Availability and Disclaimer

We make reasonable efforts to provide accurate and current information, but we do not guarantee that Website content is complete, current, or error-free. Services, hours, fees, insurance information, and Website features may change without notice. The Website is provided on an “as is” and “as available” basis. We do not guarantee that it will always be available, uninterrupted, secure, or free from errors or harmful components.

Limitation of Liability

To the fullest extent permitted by law, Elite Hearing & Balance LLC and its owners, clinicians, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of, inability to use, or reliance on the Website or its content. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. These Terms do not alter any rights or responsibilities associated with healthcare services provided to an established patient.

Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Any legal proceeding concerning these Terms or use of the Website must be brought in a court of competent jurisdiction located in Maricopa County, Arizona, unless applicable law requires otherwise.

Changes to These Terms

We may update these Terms periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have questions about these Terms, please contact:

Elite Hearing & Balance LLC
1757 E. Baseline Road, Suite 111
Gilbert, AZ 85233
Email: care@elitehearingbalance.com